Email Sender Authentication

Storeganise allows you to use your own domain for the "From" email, so emails like invoices and order confirmations display your branded address. To prevent these emails from being flagged as spam or not delivered at all, you need to authenticate your domain with DNS records, confirming that Storeganise is authorized to send emails on your behalf.
  • From' Name:
The display name that appears in the recipient's inbox (i.e., your business name).
  • 'From' Address:
The email address shown as the sender (i.e, "noreply@yourdomainname.com").
  • BCC Invoice Emails To:
Automatically sends a blind copy of invoice emails to specified addresses.

Changing the 'From' address

  1. Contact Storeganise Support to request a change to the 'From' address.
  2. Follow the instructions provided in the link to add the required DNS settings.
Note: If you have already authenticated your domain with Storeganise, you can change the 'From' address at any time. So long as the new email is on the same domain.

Adding DNS Records

Note: Demo below is interactive using GoDaddy.

  1. Log in to GoDaddy and go to My Products
  2. Select DNS next to your domain
  3. Click Add new record
  4. Add the necessary DNS records
  5. Click Save.
Note: Domain propagation takes 24-48 hours. If you encounter email issues after that period, please reach out to us.
Email Sender Authentication