Add-on: Zendesk user sync

The Zendesk Support - User Sync Add-on by Unwired Logic creates a two-way, webhook-driven link between Storeganise and Zendesk Support, keeping customer records in sync across both platforms automatically. When a user is created, updated, or disabled in either system, the matching record on the other side updates to match — covering email, name, phone, and customer rental status. The Add-on is installed at the business level and connects to Zendesk via OAuth, with no API tokens to create or manage.

Note: This is a third-party Add-on developed and maintained by Unwired Logic. Contact support@storeganise.com to have it enabled on your account.

Setup guide and documentation

Full installation instructions and usage guidance are available directly on Unwired Logic's site: View the Zendesk Support - User Sync setup guide

About Unwired Logic

Unwired Logic is a digital transformation partner for self-storage businesses, specializing in integrating technology with customer-centric strategies to modernize operations and drive growth. They work with operators across Asia, the US, Australia, and globally, offering implementation, automation, and customer experience solutions built around platforms like Storeganise.Visit Unwired Logic · View the Unwired Logic partner page

Support

For Unwired Logic-specific queries, contact the Unwired Logic support team directly at info@unwiredlogic.com.For help with the Add-on installation or your Storeganise account, contact support@storeganise.com.